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Policy

All jewelry are handmade. Sterling silver and 14k Gold-Filled jewelry may be maintained with a soft polishing jewelry cloth.

 

All shells that are added to my jewelry are found here in Hawaii. 

As each shell or Tahitian pearl are naturally grown, there may be imperfections and no two are exactly alike, which makes them unique.

 

Moana Aloha accepts Paypal and Credit/Debit card. 

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Orders will be shipped via USPS Priority Mail (1-2 weeks).

Each order will have a tracking number which will be emailed to you once your order is shipped. Moana Aloha is not responsible for packages lost in the mail. 

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As each piece is handcrafted and made to order, we do not accept returns or exchanges.  All sales are Final.

 

If there is a problem/error with your order once you receive it, please email me as soon as possible: moanaalohacreations@gmail.com. If the error is caused by Moana Aloha we will gladly replace it. 

 

 

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